| Tasman Orient Line (TOL), a leading independent shipping service linking New Zealand, Asia and the South Pacific, has successfully introduced the TradeRepair equipment maintenance and repair (M&R) package from transportation software specialist Trade Ship Inc. across its entire Asia-Pacific regional network.
In a rollout described as "problem free", the Trade Ship development team worked closely with Tasman Orient Line's management to effect any requested customisations to the well-tested generic product.
Tasman Orient Line's Vivek Rao said: "At every step we have found that the software anticipates our requirements and in many instances, meets them 100 percent. It is a well thought through product, backed by a very proactive and helpful development team. In short, we are delighted with it."
The TradeRepair software package brings together shipping lines, leasing companies, container depots, equipment surveyors and others onto one single Internet based platform, designed to improve and simplify the process of container damage repair. It can be implemented either as a stand alone application or alongside other Trade Ship products for the shipping and transportation industry, such as TradeDepot, which enhances the day to day management of container depots and terminals, at much reduced cost.
Bill Jairath, Trade Ship's president, commented: "Tasman Orient Line presented interesting challenges that our development team was keen to resolve. Its representation structure involves both agencies and own offices over a wide geographic area from New Zealand to Japan, including the Pacific Islands, so TradeRepair had to prove its adaptability in a number of greatly differing operating environments. We are looking forward to activating an automatic finance interface to TOL's financial system for accruals and disbursement advice."
Although Trade Ship produces "off the shelf" products that will fulfill most users' needs, a key feature of Trade Ship's service offering is understanding its customers' business and the ability to adapt its software packages to directly meet individual customers' specific needs.
This delivers, according to Tasman Orient Line's Rao, "a product that enhances operational transparency, and supports intelligent questioning of business processes with vendors and trading partners with a view to improving the cost-efficiency of our service to customers."
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